Team Member Action Logs

Forms

Availability and Attendance Form

Team Member Coaching Log Form

  1. Please keep the following items in your Team Member Action Log:
    • THE MOST CURRENT MISSION YOGURT CODE OF CONDUCT (available on the internal website)
    • THE MOST CURRENT COMPANY MANUAL (will be updated soon and posted to the internal website)
    • THE MOST CURRENT STORE POLICIES AND STANDARDS (you may use your most current drafts. The final versions for each store will posted to the website soon!)
  2. Upon the separation of a Team Member from the Company, his or her Team Member Action Log file, must be turned to HR, in addition to the Termination Report.

FAQs

WHAT is the Team Member Action Log?

This is a tool that every individual Mission Yogurt store is required to implement in order to keep track of important Team Member interactions. Every Team Member needs to have a file maintained in this book from his or her first day of employment with the company until his or her last day with the company.

WHEN do you use the Team Member Action Log?

This should be used for any major Team Member/Manager interactions. For instance any significant coaching/mentoring interactions, disciplinary actions, and positive recommendations and honors.

WHO should have a file in the Team Member Action Log?

All current and active team members, not including store management. For instance, anybody that has the authority to sign a disciplinary action form, (and/or anyone that has access to the Team Member Action Log) should not have their own team member action log in that particular book.

WHAT items should be kept in the Team Member Action Log?

  • Front Page: Team member Coaching Log
  • Back Page: Attendance and Availability Form (current, approved and signed)
  • Specific Store Policies/Guidelines (signed and/or a copy of Mission Yogurt Code of Conduct)
  • Disciplinary Action Forms (signed copies)

WHO is in charge of maintaining the Team Member Action Log?

All store management is in charge of maintaining the Team Member Action Log. If there are more than one store managers, you may delegate a manager to be in charge, however all managers will be held accountable for maintaining a current Team Member Action Log. GMs will maintain other Manager/Supervisor Action Log files and Executive management maintains Senior Management Action Log files.

WHO is in charge of maintaining the Team Member Action Log?

All store management is in charge of maintaining the Team Member Action Log. If there are more than one store managers, you may delegate a manager to be in charge, however all managers will be held accountable for maintaining a current Team Member Action Log. GMs will maintain other Manager/Supervisor Action Log files and Executive management maintains Senior Management Action Log files.

WHERE do you keep the Team Member Action Log?

Please keep this somewhere it will be secure and protected from Team Member’s accessing the Team Member Action Log, ie. the store office, the store safe, etc.

WHY do we need the Team Member Action Log?

We want to provide every Team Member with the same opportunities to thrive throughout his/her career with Mission Yogurt, Inc. It is our goal to create a positive and productive environment where our Team Members know that we value exceptional work, we hold everyone accountable to the same standards, and we treat every Team Member fairly throughout his/her career with the Company. It is also crucial that we empower our Management Team to make important decisions concerning their Team Members’ careers, but while ensuring that these decisions are fair, justified, and fall in-line with all the Company’s standards and procedures.